Viva Recruitment International

The widely-recognized SuperHost® customer service training program was introduced by VIVA Recruitment International in Mexico earlier this year in an effort to bridge the customer service gap between Canadian companies and Mexican workers. As a result, there is a resource pool of Mexican temporary foreign workers that are well-prepared to “welcome the world” during the 2010 Olympics. (more…)

The BCHRMA is creating an Employer Guide to provide information to help HR managers understand the culture specific work norms and communication behaviours of a variety of different ethnic groups. The focus group for Latin America was everything one would expect: fun, full of information and loud. 

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